Our Warranty
Industry-leading protection for your peace of mind. We stand behind every weld, every bolt, and every finish we install across Arizona.
Built to Last, Guaranteed.
At Steel Shield Security, we don't just sell security products; we provide long-term safety solutions. Our warranties are designed to be as robust as the steel we use, ensuring your investment is protected against Arizona's harsh climate and daily wear.
Structural Integrity
Lifetime Limited
We guarantee the structural integrity of our custom-manufactured steel frames and welds for as long as you own your home.
Powder Coat Finish
up to 10 Years
Protection against chalking, fading, and delamination when maintained according to our standard care guidelines.
Crimsafe Systems
10 Year Warranty
Authentic Crimsafe mesh and components are backed by a decade-long manufacturer warranty for maximum protection.
Installation & Labor
2 Year Workmanship
Our licensed installers ensure a perfect fit. We cover any labor-related adjustments for 24 months post-installation.
Standard Care & Maintenance
To keep your warranty valid and your security products looking new, regular maintenance is required—especially in Arizona's dusty and high-UV environment.
- • Wash with mild soap & water quarterly
- • Avoid abrasive chemical cleaners
- • Lubricate locks & hinges semi-annually
- • Inspect seals after monsoon storms
How to Submit a Warranty Claim
Filing a claim is simple. We pride ourselves on fast service and resolution for our customers across the Valley. Please follow these steps to ensure a quick response:
Locate your original sales agreement or installation invoice number.
Take clear photos of the issue from both a distance and a close-up angle.
Call our service department at (623) 581-3667 or use our contact form.
Our technicians will review your claim and schedule a site visit if necessary.
Need a copy of your full warranty document?
Our team can provide a detailed PDF for your specific product line upon request.